Last Updated: September 2026

At Jaysan Fruit Basket, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, contact us, or place an order for our fresh fruits and related products.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use our website or contact us, we may collect information such as:

  • Full name
  • Mobile/phone number
  • Email address
  • Delivery address
  • Billing or order details
  • Products and quantities ordered
  • Messages or enquiries submitted through our website
  • Information you voluntarily provide through WhatsApp, phone or email

We may also collect basic technical information such as browser type, device information, IP address and website usage data for security and website improvement purposes.

2. How We Use Your Information

We may use the information collected to:

  • Process and confirm your orders
  • Arrange delivery of fresh fruits and other products
  • Contact you regarding your order or enquiry
  • Provide customer support
  • Respond to WhatsApp, phone and email enquiries
  • Improve our website, products and services
  • Maintain business and order records
  • Prevent fraudulent or unauthorized activity
  • Send service-related information when necessary

We do not use your personal information for purposes unrelated to our business services without appropriate permission.

3. Order & Delivery Information

To complete an order, we may require your name, phone number and delivery address. This information is used to confirm your order and deliver the requested products to the correct location.

We may contact you by phone, WhatsApp or email regarding order confirmation, delivery arrangements or other necessary service-related matters.

4. WhatsApp & Communication

If you contact Jaysan Fruit Basket through WhatsApp, phone or email, we may retain relevant communication details to respond to your enquiry, process your order and provide customer support.

Please avoid sharing sensitive personal information that is not necessary for placing or managing an order.

5. Payment Information

Where online or other electronic payment facilities are used, payment processing may be handled by third-party payment service providers.

Jaysan Fruit Basket does not intend to store complete card numbers, CVV numbers, UPI PINs, passwords or other highly sensitive payment credentials on its website.

Customers should never share their UPI PIN, OTP, card PIN or password with anyone claiming to represent Jaysan Fruit Basket.

6. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour and provide a better browsing experience.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

7. Sharing of Information

We may share necessary information only when required to provide our services, such as with:

  • Delivery personnel or service providers
  • Website and hosting service providers
  • Payment service providers
  • Technical or IT support providers
  • Government authorities or law-enforcement agencies when legally required

We do not sell or rent your personal information to third parties for their independent marketing purposes.

8. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security.

9. Data Retention

We retain personal information only for as long as reasonably necessary for order processing, customer service, business records, legal requirements and legitimate business purposes.

When information is no longer required, we may securely delete or anonymize it where appropriate.

10. Third-Party Websites

Our website may contain links to third-party websites, services or platforms. We are not responsible for the privacy practices, content or security of external websites.

We recommend reviewing the privacy policies of third-party websites before providing them with your personal information.

11. Children’s Privacy

Our services are intended for general users and are not specifically directed toward children. We do not knowingly collect personal information from children without appropriate parental or guardian involvement.

12. Your Privacy Rights

Depending on applicable law, you may request to:

  • Know what personal information we hold about you
  • Correct inaccurate information
  • Request deletion of certain information
  • Withdraw consent where applicable
  • Ask questions about how your information is being used

To make a privacy-related request, please contact us using the details below.

13. Changes to This Privacy Policy

Jaysan Fruit Basket may update this Privacy Policy from time to time to reflect changes in our services, website or applicable legal requirements.

Any updated version will be published on this page with the revised Last Updated date.

14. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Address

Village – Barnala, Post Office – Tikochi, Uttarkashi, Uttarakhand, India

Email Us

Prahaladsingh786prps@gmail.com

Phone No.

+91 8218185245

Jaysan Fruit Basket
Freshness from Our Farms to Your Home.