Last Updated: September 2026

At Jaysan Fruit Basket, we are committed to delivering fresh and carefully selected fruits to our customers with proper care and attention. This Shipping Policy explains our delivery process, service areas, delivery timelines and related terms.

1. Delivery Service

Jaysan Fruit Basket provides home delivery of fresh fruits and selected products based on service availability.

Our primary home-delivery locations include:

• Ahmedabad
• Gandhinagar

Delivery availability may vary depending on the customer’s exact location, order size and product availability.

2. Delivery Areas

Before placing an order, customers should confirm whether their location is within our current delivery service area.

For locations outside our regular delivery area, delivery may be considered on a case-by-case basis depending on availability and delivery feasibility.

3. Order Processing

Once an order is received, our team may contact the customer to confirm:

• Customer name
• Contact number
• Delivery address
• Products ordered
• Quantity
• Delivery requirements
• Payment details, where applicable

Orders will generally be prepared after confirmation.

4. Delivery Time

We aim to deliver orders within the delivery time communicated at the time of order confirmation.

Delivery times may vary depending on:

• Order volume
• Distance
• Traffic conditions
• Weather
• Product availability
• Delivery route
• Customer availability
• Unforeseen circumstances

Any estimated delivery time is indicative and may change due to circumstances beyond our reasonable control.

5. Home Delivery

Customers are requested to provide a complete and accurate delivery address, including:

• House/Flat number
• Building or society name
• Street/Area
• Landmark
• City
• PIN code
• Contact number

Providing an incorrect or incomplete address may result in delivery delays or additional delivery arrangements.

6. Customer Availability

The customer or an authorized person should be available to receive the order at the provided delivery address.

If the customer is unavailable, our delivery representative may contact the customer by phone or WhatsApp to arrange an appropriate delivery option.

7. Delivery Charges

Delivery charges, if applicable, will be communicated to the customer before order confirmation.

Delivery charges may depend on the delivery location, order size or other applicable factors.

Any promotional free-delivery offer will be subject to the terms and conditions of that particular offer.

8. Product Handling

Since our products include fresh and perishable fruits, we take reasonable care during packing and delivery.

Natural variations in fruit size, colour, shape and appearance may occur because fruits are agricultural products.

We recommend that customers inspect their order after delivery and store the products appropriately.

9. Damaged or Incorrect Orders

If you receive a product that is damaged, incorrect or significantly different from your confirmed order, please contact us as soon as possible after delivery.

For faster assistance, you may be asked to provide:

• Order details
• Photographs of the product
• Photographs of the packaging
• A description of the issue

After reviewing the matter, we may provide a replacement, adjustment, refund or another appropriate solution, subject to our applicable policies.

10. Delivery Delays

Occasionally, delivery may be delayed due to circumstances outside our control, such as:

• Heavy traffic
• Extreme weather
• Natural events
• Road closures
• Transportation issues
• Technical problems
• Unexpected operational circumstances

We will make reasonable efforts to communicate significant delays where possible.

11. Cancellation After Dispatch

Once an order has been packed or dispatched for delivery, cancellation may not be possible.

Customers who wish to cancel an order should contact us as early as possible, preferably before the order is prepared.

12. Changes to Shipping Policy

Jaysan Fruit Basket may update this Shipping Policy from time to time to reflect changes in our delivery services, locations or business operations.

The latest version will always be published on this page.

13. Contact Us

For questions regarding delivery, shipping charges, order status or delivery areas, please contact us:

Jaysan Fruit Basket

Address:
Village – Barnala, Post Office – Tikochi, Uttarkashi, Uttarakhand, India

Email:
Prahaladsingh786prps@gmail.com

Phone:
+91 8218185245

Freshness from Our Farms to Your Home

Jaysan Fruit Basket
Fresh Fruits • Quality Products • Convenient Home Delivery