Last Updated: September 2026

Welcome to Jaysan Fruit Basket. These Terms & Conditions govern your use of our website and the purchase of fresh fruits, dry fruits and other products offered through our business.

By accessing our website, placing an order or using our services, you agree to these Terms & Conditions. Please read them carefully before placing an order.

1. About Our Services

Jaysan Fruit Basket provides fresh fruits and selected dry fruits to customers. Our product range may include:

  • Red Delicious Apples
  • Gala Apples
  • Green Apples
  • Pears
  • Persimmons
  • Walnuts
  • Seasonal Stone Fruits

We primarily provide home delivery services in Ahmedabad and Gandhinagar, subject to service availability.

2. Product Information

We make reasonable efforts to ensure that product descriptions, images, prices and other information displayed on our website are accurate.

However:

  • Fresh fruits are natural products and may vary in size, shape, colour and appearance.
  • Product colour may appear slightly different depending on your device or screen.
  • Availability may vary depending on season, stock and supply.
  • Images shown on the website may be for representation purposes.
  • Minor variations in natural produce do not necessarily indicate a quality issue.

3. Product Availability

All products are subject to availability.

If a selected product is unavailable after an order has been placed, we may contact you regarding an alternative product, revised quantity or cancellation of the unavailable item.

4. Orders

Customers are responsible for providing accurate information while placing an order, including:

  • Name
  • Mobile number
  • Delivery address
  • Product selection
  • Quantity
  • Any other information required to complete the order

An order may be confirmed through phone, WhatsApp or another available communication method.

We reserve the right to refuse or cancel an order in circumstances such as product unavailability, incorrect pricing, incomplete information, suspected fraudulent activity or delivery limitations.

5. Packaging & Quantities

Products may be available in different quantities depending on the product, including:

  • 1 KG
  • 2 KG
  • 5 KG
  • 10 KG
  • 20 KG

Actual availability and packaging options may vary by product and season.

6. Pricing

All product prices displayed on the website are subject to change without prior notice.

Prices may change because of seasonal availability, market conditions, sourcing costs, transportation costs or other business factors.

The applicable price at the time of order confirmation will be communicated to the customer.

7. Payment

Where payment is required in advance, the order will generally be processed after successful payment confirmation.

Customers are responsible for providing accurate payment information through the available payment method.

Jaysan Fruit Basket will never ask customers to share their OTP, UPI PIN, card PIN or password.

8. Delivery

We aim to deliver orders within the agreed or communicated delivery time.

Delivery may be affected by:

  • Traffic or weather conditions
  • Product availability
  • Incorrect or incomplete address
  • Customer unavailability
  • Local delivery restrictions
  • Unexpected operational circumstances

Customers should provide a complete and accurate delivery address and remain available to receive the order.

9. Inspection at Delivery

Customers are encouraged to check the delivered products at the time of receiving the order.

If there is a visible issue with the product, packaging or quantity, please contact us as soon as possible with relevant details and, where appropriate, photographs of the product.

10. Cancellation Policy

Order cancellation may be possible before the order has been prepared or dispatched, subject to our confirmation.

Once an order has been packed, dispatched or delivered, cancellation may not be possible.

For cancellation requests, customers should contact us as soon as possible through phone or WhatsApp.

11. Returns & Refunds

Because fresh fruits and food products are perishable, returns may be subject to specific conditions.

If you receive:

  • Damaged produce
  • Incorrect products
  • Incorrect quantity
  • Products that are significantly different from the confirmed order

please contact us promptly after delivery.

After reviewing the issue, we may offer a replacement, adjustment, refund or another appropriate resolution at our discretion and in accordance with applicable law.

12. Customer Responsibility

Customers agree to:

  • Provide correct contact and delivery information.
  • Check their order details before confirmation.
  • Be available to receive the delivery.
  • Use the website only for lawful purposes.
  • Not misuse or attempt to disrupt our website or services.

13. Website Use

You may use our website for legitimate personal or business purposes.

You must not:

  • Attempt unauthorized access to the website.
  • Copy or misuse website content without permission.
  • Upload malicious software or harmful material.
  • Interfere with the operation or security of the website.
  • Use the website for fraudulent or unlawful activities.

14. Intellectual Property

The website’s text, branding, logo, photographs, graphics, design and other original content belonging to Jaysan Fruit Basket may not be copied, reproduced, modified or used commercially without prior written permission.

15. Third-Party Services

Our website may use third-party services such as payment gateways, WhatsApp, mapping services, hosting providers or other technology platforms.

Use of such third-party services may also be subject to their respective terms and privacy policies.

16. Limitation of Liability

We take reasonable care in sourcing, packaging and delivering our products. However, Jaysan Fruit Basket shall not be responsible for delays or service interruptions caused by circumstances beyond our reasonable control, including severe weather, natural events, transportation problems, technical failures or other unforeseen circumstances.

17. Changes to Terms

We reserve the right to update or modify these Terms & Conditions from time to time.

Changes will be published on this page, and the updated Last Updated date will indicate when the terms were revised.

18. Governing Law

These Terms & Conditions shall be governed by the applicable laws of India. Any disputes shall be subject to the jurisdiction of the appropriate courts having jurisdiction over the matter.

19. Contact Us

For questions regarding orders, delivery, cancellations, returns or these Terms & Conditions, please contact us:

Jaysan Fruit Basket

Address:
Village – Barnala, Post Office – Tikochi, Uttarkashi, Uttarakhand, India

Email:
Prahaladsingh786prps@gmail.com

Phone:
+91 8218185245

Jaysan Fruit Basket

Freshness from Our Farms to Your Home.